Frequently Asked Questions
Everything you need to know about your favorite hair accessories.
What makes TELETIES better than traditional hair ties?
TELETIES are designed with a unique spiral shape and firm-grip material that reduces hair damage, prevents headaches, and won't leave a crease in your hair. Plus, they look great as a waterproof bracelet!
How do I shrink my TELETIES back to their original size?
If your TELETIES stretch out over time, simply place them in a bowl of hot water. The heat will cause the material to shrink back to its original form in just a few minutes.
What is your shipping policy?
We offer standard shipping on all orders, with free shipping available on domestic orders over $35. Most orders are processed and shipped within 1-2 business days.
Can I return or exchange my order?
Yes, we accept returns on unused and unopened products within 30 days of purchase. Please contact our support team to initiate a return or exchange process.
Are TELETIES hygienic for use during workouts?
Absolutely. Unlike fabric scrunchies, TELETIES are made from a non-porous material that is water-resistant and easy to clean, making them perfect for the gym or the pool.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay.